Sep 1, 2023 · The answer is really all about preparation and making your guests feel welcome. Airbnb hosts who get their listing booked do the planning long before their guests arrive. Sometimes, simply outlining the details for your guests’ stay can make or break it. Preparing everything in advance will help you during peak check-in season and of course ... Airbnb Host Tips: 27 Essential Items to Include in Your Supplies Checklist. 1. Towels. Provide high-quality and premium towels to your guests. Towels are one of those essentials people expect in an Airbnb. There are several types of towels you should keep on-hand, including:Airbnb Host Checklist to Furnish Your Vacation Rental For this post on furnishing your Airbnb, we’ve limited the list of items to just furniture and other ‘furnishings.’ But if you’re starting with an empty vacation rental property, you’ll need to consider not just furnishings but also supplies, amenities, foodstuffs, and other ...Marvelous Host, founded in 2021, is a website dedicated to Airbnb hosts worldwide. Our team aims to assist hosts on their online house renting journey. We are trying our best to create the ultimate Airbnb host guide, which includes tons of “How-To”s, Tips and Tricks, Checklists, Tools, and plenty more. 6. Airbnb Safety & Security Checklist. Finally, in our Airbnb Host Checklist, you need to consider both the safety of your guests and the security of your property. You must be providing safety equipment such as a fire extinguisher and operational smoke detector. In addition consider adding smart home technology to better monitor your spaces. As an Airbnb host of 4 years with 10 listings, I’ve refined my Airbnb kitchen shopping checklist to include everything I had missed my first time hosting including things that guests commonly request, products I’ve loved, and even cleaning and organizational products that have been game-changers.An Airbnb host checklist is a list of tasks or items that an Airbnb host should consider when preparing to host guests at their property. The checklist may include items related to cleaning and preparing the property for guests, such as making beds, washing linens, and cleaning the bathroom. It may also include items related to communication ...Are you considering becoming an Airbnb host? With the rise in popularity of home-sharing platforms like Airbnb, many people are exploring the idea of renting out their properties t...When planning a trip, one of the most important decisions you’ll have to make is choosing where to stay. Traditionally, hotels have been the go-to option for travelers, but in rece...1. What Should Airbnb Hosts Provide at Their Rental Properties? 2. An Airbnb Hosting Checklist for Stocking Essential Supplies and Amenities. 3. A Kickoff Checklist for Preparing Your …Stock up on amenities. At minimum, you must provide toilet paper, soap, one towel and one pillow per guest, and linens for each guest bed. Guests also tend to really appreciate: Extra towels, blankets, and pillows. Shampoo and conditioner. Hair dryer. Staples like coffee, tea, and a kettle. Basic cleaning supplies.As an Airbnb host of 4 years with 10 listings, I’ve refined my Airbnb kitchen shopping checklist to include everything I had missed my first time hosting including things that guests commonly request, products I’ve loved, and even cleaning and organizational products that have been game-changers.Airbnb Host Tips: 27 Essential Items to Include in Your Supplies Checklist. 1. Towels. Provide high-quality and premium towels to your guests. Towels are one of those essentials people expect in an Airbnb. There are several types of towels you should keep on-hand, including: This includes the stove, lights, air conditioning, and heating. Secure the property: Close all windows and lock all doors. Return the key: If a physical key was provided, make sure you leave it where the host has instructed. Following this checklist will help you cover all the basics for a smooth checkout of Airbnb. Option #2: Hire A Professional. If hiring a professional is right for you, talk to your photographer about your expectations so you’re both on the same page. To make your photos as warm and inviting as possible, consider hiring a lifestyle or wedding/lifestyle photographer over a real estate photographer.Kitchen - wipe microwave and oven and wipe down surfaces. Clean sink. Throw out sponge if it isn’t clean. Thorough clean of bathroom - wipe down all of shower, check plug for hair, toilet and sink. Wipe mirror (use glass cleaner) -. Wipe down, hoover and mop all steps. Empty bins and fresh bags. Wipe down chairs outside - check …Why Airbnb has banned security cameras. The holiday listings firm says the new rules bring ‘greater clarity’ on when Hosts can and cannot use security cameras. …Our proprietary technology analyses hundreds of factors in each reservation and blocks certain bookings that show a high risk for disruptive parties and property damage. $3m damage protection. Airbnb reimburses you for damage caused by guests to your home and belongings and includes these specialised protections: Art & valuables.In this post, you’ll find an Airbnb host checklist of essential things you will need to invest in for the greatest experience for your guests. Running an Airbnb: Tips for Success If you have available space, running an Airbnb is a great way to make extra money on the side. But having a successful Airbnb isn’t simply listing your rental ...Airbnb Host Checklist (Amenities & Essentials) - Designing Idea. By: Matthew Sherborne. Here we share our Airbnb host checklist guide including the basic …As described above, The HLI program covers Hosts for incidents that result in the Host’s legal liability resulting from a bodily injury or a property damage claim arising during a guest’s Airbnb Stay at the Host’s Airbnb Accommodation. The incident must also occur during the Airbnb Stay and the Stay arranged using Airbnb’s Platform.Oct 6, 2023 · This Airbnb host checklist makes sure you cover all the bases. It covers everything from must-have bathroom amenities to family-friendly offerings, helping every guest feel at home. 9 Airbnb Setup Checklists . Let’s get in to the 9 Airbnb host checklists you need for amazing guest reviews: 1) Bedroom and bathroom essentials The key to finding hidden cameras is access to the property’s Wi-Fi network. Most Airbnb rentals offer Wi-Fi, and free apps can be used to scan the Wi-Fi network, …The answer is really all about preparation and making your guests feel welcome. Airbnb hosts who get their listing booked do the planning long before their guests arrive. Sometimes, simply outlining the details for your guests’ stay can make or break it. Preparing everything in advance will help you during peak check-in season and …Jul 19, 2022 · Download the checklist Great hospitality means providing guests with a clean, tidy, and well-maintained space. Whether you’re hosting short or longer stays, taking care of ongoing or seasonal tasks, or doing things yourself or hiring professionals, you can use this checklist to help get your place ready for guests and keep it in prime condition. The answer is really all about preparation and making your guests feel welcome. Airbnb hosts who get their listing booked do the planning long before their guests arrive. Sometimes, simply outlining the details for your guests’ stay can make or break it. Preparing everything in advance will help you during peak check-in season and …This ultimate Airbnb host checklist will help you become more efficient, improve your check-in experience and impress your guests.Planning to start a short-term rental business on Airbnb and are looking for an Airbnb startup checklist? In this post, you’ll find an Airbnb host checklist of essential things you will need to …Keeping a clean and organized space is essential for both residential and commercial spaces. However, managing and keeping track of all the cleaning tasks can be overwhelming. That...Download our free sales onboarding checklist and learn eight key ways to improve the sales onboarding experience for your company's reps. Sales | How To REVIEWED BY: Jess Pingrey J...Airbnb Plus Inspection Checklist - General Maintenance. - Ensure the property is clean and filled with appliances that are intuitive to use. Every aspect of the space is impeccably clean and free of dirt, dust, hair and stains. All lighting, appliances, and other electronics function correctly. Ensure wires and cables are hidden from sight.Co-Hosts: An introduction. Co-Hosts help listing owners take care of their home and guests. They're often a family member, neighbor, trusted friend, or someone the Host has hired to help with the listing. Hosts can always contact co-hosts by phone or email.Airbnb hacks for hosts can help you optimize your hosting process and provide a memorable experience for your guests. Check them out now! Whether you're just thinking about becoming an STR host or have already started hosting on Airbnb but want to make the process smoother, there are some Airbnb hacks …An Airbnb welcome book template should include a welcome letter, a local map, a list of things to do or places to eat in the city, and any extra goodies. You can also include a reminder of the house rules, and be sure to leave contact numbers for you and the city’s emergency services. This article will go over everything you should include in ...An observation checklist is a list of questions that an observer will be looking to answer when they are doing a specific observation of a classroom.Marvelous Host, founded in 2021, is a website dedicated to Airbnb hosts worldwide. Our team aims to assist hosts on their online house renting journey. We are trying our best to create the ultimate Airbnb host guide, which includes tons of “How-To”s, Tips and Tricks, Checklists, Tools, and plenty more.Sep 10, 2018 · A comprehensive host checklist for each room allows you to create a consistent experience that’s easy to recreate. In addition to providing a complete experience that makes your guests feel like they got the royal treatment, you’ll also be able to firm up your process during guest turnover and really take your property to the next level. I am sharing our Airbnb hosting checklist and our journey to over $93,000 in under 15 months while achieving and maintaining Airbnb Superhost status. Just over two years ago, Jim and I started our Airbnb adventure that would change our lives. We purchased a small lake house in New Hampshire (this was not planned by the way), …Feb 24, 2023 ... Perfect for Airbnb and VRBO hosts, hang this handy checklist in your owner's closet and stay on top of the running needs for your rental so you' ...Airbnb Inventory Checklist of Supplies, Amenities, and Furnishings. Stocking short-term rentals with the right supplies, amenities, and furnishings let Airbnb hosts provide a great guest experience. With a carefully curated inventory checklist, you can ensure that each stay is comfortable and enjoyable for your guests.Airbnb Host Checklist: Stock the Fridge. Despite the “bed and breakfast” aspect of the Airbnb name, hosts aren’t under any obligation to provide food to guests. If your Airbnb includes a kitchen, however, keeping staple items like salt, pepper, ketchup, mustard, oil, and butter on hand. Offering coffee and tea …In this post, you’ll find an Airbnb host checklist of essential things you will need to invest in for the greatest experience for your guests. Running an Airbnb: Tips for Success If you have available space, running an Airbnb is a great way to make extra money on the side. But having a successful Airbnb isn’t simply listing your rental ...In today’s fast-paced world, staying organized is key to success. Whether you’re managing a project, planning an event, or simply trying to keep track of your daily tasks, a checkl...Here’s some cleaning inspiration from seasoned Hosts: Load the washing machine first. “The first thing I do is get all the bed linens and towels and throw them into the washing machine, and that’s going while I’m doing the rest of the cleaning,” says Emma-Kate in San Francisco. “It’s efficient.”. Polish wood floors.We've stayed in dozens of Airbnbs — this Airbnb Inventory Checklist Sample includes everything you need toward provide a 5-star experience! Skip to content. Free guide: Learn how into travel full-time with your family! ... Even better less on Airbnb host checklist — head to our Airbnb Amazon store go finding everything i must to furnishing ...Plates and bowls. Large serving plates and bowls. Drinking cups. Cutlery (forks, knives, spoons) Steak knives. Coffee mugs. Wine glasses. With tableware, try to find durable pieces (kid-friendly because accidents happen) to prevent having to replace broken items.Airbnb Plus (“Plus” or “Program”) was a program that allowed Hosts to apply to receive a Plus badge that recognized listings with exceptional quality, comfort, and style. In this article. 2023 Updates; Plus Overview; 2023 Updates. As of 6 November 2023, the Plus program has ended. This means:Home. Airbnb For Beginners. Airbnb Listing Checklist. Airbnb For Beginners, Featured Airbnb Hosting Tips. There’s a lot that goes into hosting an Airbnb property. Staying …THE ULTIMATE AIRBNB HOST CHECKLIST. Run through this checklist to ensure your Airbnb properties are prepared to please. Curated with care by the pros at Guesty. …Airbnb Supplies Checklist By Guest Type. The types of supplies that you’ll need for each guest will vary according to type. of course, the base essentials like toilet paper will always need to be kept in stock. Here are some additional items to consider for your Airbnb supplies checklist to help you cater to the various …Essential items. Guests expect your place to have these essentials for a comfortable stay: Toilet paper. Hand and body soap. One towel per guest. One pillow per guest. Linen for each …Airbnb has revolutionized the way people travel and find accommodations, providing a platform for homeowners to rent out their properties and for travelers to find unique and affor...Aug 11, 2023 · Once your place is successfully listed online, prepare your home so your guest has the best experience. This will help you make your guest’s stay more pleasant so you can ultimately get more reviews and even repeat bookings (for business travelers). 7. Make It Easy for Guests to Enter Your Space. This comprehensive Airbnb host checklist guide covers everything you need to guarantee your rental is in tip-top shape for your guests and to maximize your …A check-in guide will include a room layout, contact details, check-out instructions, and important info regarding amenities. That’s why we’ve created this helpful Check-In Template for any Airbnb hosts who want to make their own nifty check-in guides to leave for their guests. We’ll briefly go over how to use the …Oct 15, 2019 · Cleaning Checklist. As an Airbnb host you want to minimise as much stress as possible and keep guest complaints to a minimum. Believe it or not, one of the most common pieces of negative feedback is in relation to the cleanliness of a property. This can be easily avoided by simply cleaning your house from top to bottom: Less than 3% of Airbnb hosts are considered Superhosts. To be an Airbnb Superhost, you must: Complete a minimum of 10 check-outs in 12 months. Respond to 90% of inquiries within 24 hours. Receive a minimum of 80% five-star reviews from prior guests (updated in July 2018 from an average rating of 4.8 stars)We believe our Airbnb host checklist is a great tool to help you out, but you nevertheless need to constantly be improving. As we mentioned earlier, something that can make a lasting impression on your guests and contribute to your 5-star ratings is providing luggage storage options. Simply head over to Stasher and get a 20% off discount code ...Airbnb Host Checklist: Get Your Listing Booked - Guest Hook. Get Your Listing Booked. Written By: Conrad. Last Updated: September 1, 2023. What’s the …August 17, 2023. A complete Airbnb host checklist contains all the furniture, decor pieces, consumable items, and ongoing supplies that you need to get your Airbnb running, impress your guests, and generate a steady stream of 5-star reviews. This, in turn, will help you secure high Airbnb occupancy rates, boost income, and maximize ROI. Airbnb taxes are hard, so is being an Airbnb host. Checkout Hurdlr's free Airbnb Tax Deductions Checklist! Hurdlr's Accountant-in-Residence (AIR), Matt Briefer, CPA, has written an in depth, 21 page quick tax guide to help you maximize your Airbnb tax deductions and get your taxes done. You’ll also need to make sure to have enough lounging and dining seating for all your guests. For example, if your home sleeps 6 people, ensure that your dining table also seats 6, and so does your living room and outdoor space. For a 2 bedroom 1 bathroom Airbnb, expect to spend at least $10,000 Canadian dollars on furnishing your rental.Mar 8, 2024 · Hosts can print out the following Airbnb cleaning checklist and provide it to the cleaning personnel to ensure that every corner of your property is immaculate. Bedroom Cleaning Checklist The bedroom is a sanctuary for your guests, and it’s crucial to provide a clean and comfortable space. Apr 20, 2023 · Here we share our Airbnb host checklist guide including the basic items for furnished homes, necessary permits, and a detailed description of rental hosting amenities & essentials. So you’re finished weighing your Airbnb hosting pros and cons and you’re leaning more on the positive side, what is the next thing you can do? Oct 20, 2023 · Hosting an Airbnb or any vacation rental comes with a wide range of tasks. From the nitty-gritty details to strategic planning, I’ve condensed it all into one handy guide. This comprehensive Airbnb host checklist guide covers everything you need to guarantee your rental is in tip-top shape for your guests and to maximize your profits. In this post, you’ll find an Airbnb host checklist of essential things you will need to invest in for the greatest experience for your guests. Running an Airbnb: Tips for Success If you have available space, running an Airbnb is a great way to make extra money on the side. But having a successful Airbnb isn’t simply listing your rental ...Airbnb general inspection checklists are typically used by Airbnb hosts to help ensure that their properties are clean, well-maintained, and in good condition before and after a guest stays at their property. Airbnb hosts may use the checklist to help ensure that the property is ready for guests, and to identify any issues or …Airbnb general inspection checklists are typically used by Airbnb hosts to help ensure that their properties are clean, well-maintained, and in good condition before and after a guest stays at their property. Airbnb hosts may use the checklist to help ensure that the property is ready for guests, and to identify any issues or …Are you tired of staying in traditional hotels during your travels? Looking for a more unique and memorable experience? Look no further than Airbnb accommodations. With millions of...Start with the basics. Enter details like the location of your place, what type of property you’re offering, and the number of bedrooms and bathrooms your guests will have access to. Take photos of the space. Guests love browsing photos when making a decision on where to stay. To snap the best photos, tidy up your space beforehand.Airbnb taxes are hard, so is being an Airbnb host. Checkout Hurdlr's free Airbnb Tax Deductions Checklist! Hurdlr's Accountant-in-Residence (AIR), Matt Briefer, CPA, has written an in depth, 21 page quick tax guide to help you maximize your Airbnb tax deductions and get your taxes done.For Hosts: Using an Airbnb cleaning checklist as a host is a critical step in maintaining a clean and inviting property for your guests. Start by downloading and customizing our checklist to match your property’s specific needs. Before each guest check-in, provide a printed or digital copy of the checklist to your cleaning team, if you employ ...Apr 5, 2023 · 2. Folding Stool. click to shop stool on amazon. A folding stool is an essential if you’ve got hard-to-reach cabinets in your kitchen. Plus, it’ll let your short-stature guests you’ve thought of them 😉. 3. Luggage Racks. click to shop luggage stands on amazon. Airbnb Inventory Checklist of Supplies, Amenities, and Furnishings. Stocking short-term rentals with the right supplies, amenities, and furnishings let Airbnb hosts provide a great guest experience. With a carefully curated inventory checklist, you can ensure that each stay is comfortable and enjoyable for your guests. This includes the stove, lights, air conditioning, and heating. Secure the property: Close all windows and lock all doors. Return the key: If a physical key was provided, make sure you leave it where the host has instructed. Following this checklist will help you cover all the basics for a smooth checkout of Airbnb. Reach out at key moments. Send guests scheduled messages with timely info when they book, before check-in, after arrival, and upon departure. Be meticulous about cleaning. Create a checklist to focus on high-traffic areas, always refresh every room, and be on the lookout for stains, hair, and dirt. Stock the basics.Jan 19, 2024 · Here’s our advised Airbnb bedroom checklist: Hosting with Airbnb is less for property managers, hoteliers, and corporate with our accessory and features—find out how to man your listings here. Furniture. Bottom frame (or bunk beds) Nightstand; Bedside lamp (with USB charging ports) Bedding. Mattress (or buy from manufacturer) Mattress cover ... How to customize Airbnb guest book templates on Edit.org? Create your personalized host information pack! It's just four easy steps: Select a poster for your AirBnB from the ones shown in this article, or go to the graphic editor to start creating it from scratch.; Edit the ad with your text and information. You can add …Checklists can help you keep track of financial goals. Here’s a financial planning checklist to help you set and follow through on goals for 2023. Calculators Helpful Guides Compar...To help you figure out whether becoming an Airbnb host is a good idea, we’ll explore the benefits and challenges of renting your home short-term on Airbnb. Owning an Airbnb: Pros and Cons Airbnb is an online marketplace connecting hosts who want to rent out their homes with travelers looking for accommodations in specific locations.An Airbnb host checklist is a list of tasks or items that an Airbnb host should consider when preparing to host guests at their property. The checklist may include items related to cleaning and preparing the property for guests, such as making beds, washing linens, and cleaning the bathroom. It may also include items related to communication ...Dec 18, 2019 · Stock up on amenities. At minimum, you must provide toilet paper, soap, one towel and one pillow per guest, and linens for each guest bed. Guests also tend to really appreciate: Extra towels, blankets, and pillows. Shampoo and conditioner. Hair dryer. Staples like coffee, tea, and a kettle. Basic cleaning supplies. Mar 12, 2023 · Having the basic amenities and inventory in your Airbnb is essential for Airbnb hosts who want to provide their guests with a comfortable and enjoyable experience. Well-stocked rental properties can lead to positive guest experiences, resulting in 5-star reviews, repeat bookings, and profitable short term rental. Looking for an essential checklist that will help you get your Airbnb or short-term rental furnished and ready to go? Download our list today!6) Price your Airbnb. To price your Airbnb, first figure out daily costs. This means bringing together your utility bills, property taxes, maintenance costs, and any …
The 5-step cleaning process is a set of cleaning practices that all Hosts are required to follow between guest stays, in addition to local laws and guidelines. Details on the best way to clean can be found in Airbnb’s cleaning handbook, which includes comprehensive cleaning checklists.. What causes a sinkhole
Mar 16, 2023 · Flexible coverage: Slice’s policies let you pay for coverage when you need it rather than paying for a full year, in all cases, by default. This is a nice feature for many Airbnb hosts, who may use the platform only during specific seasons. Worth noting: our landlord insurance does cover homes and townhouses used for Airbnb and short-term ... Airbnb Host Checklist: 15 Simple Ways to Get More Bookings. This Airbnb host checklist describes what to do to list your property. Our list of 15 Airbnb host tips …A housekeeper duties checklist keeps track of the regular tasks needed in order to keep a house clean and orderly. According to Spotless Maid Service, items usually part of a house...To help you set up your short-term rental for the first time, we’ve created this Vacation Rental Startup Checklist as a guide for new hosts. If you follow the steps outlined here and check everything off this list, you’ll have successfully set up a thriving vacation rental business. 1. Create Your Business.Feb 8, 2023 · A clean space. Cleanliness will ensure good reviews and happy guests so pick a trustworthy cleaning service. Toilet paper. One of the top Airbnb essentials every single guest needs is toilet paper. Make sure it’s well-stocked. Soaps. Staying sanitary and clean is a top priority these days. Feb 4, 2024 ... 1. Examine local laws and Airbnb regulations · 2. Choose a property to rent out on Airbnb · 3. Prepare your property for rental · 4. Create an&...Our proprietary technology analyzes hundreds of factors in each reservation and blocks certain bookings that show a high risk for disruptive parties and property damage. $3M USD damage protection. Airbnb reimburses you for damage caused by guests to your home and belongings and includes these specialized protections: Art & valuables.Before you go, we have a few things we ask you to do: 1. When you leave, lock the door from the inside and leave the keys on the rack that’s attached to the front door. 2. The check-out time is at 11 AM. If you haven’t left the house by then, we’re going to have to charge you a late fee of $20.Jan 19, 2024 · Here’s our advised Airbnb bedroom checklist: Hosting with Airbnb is less for property managers, hoteliers, and corporate with our accessory and features—find out how to man your listings here. Furniture. Bottom frame (or bunk beds) Nightstand; Bedside lamp (with USB charging ports) Bedding. Mattress (or buy from manufacturer) Mattress cover ... Dec 18, 2019 · Start with the basics. Enter details like the location of your place, what type of property you’re offering, and the number of bedrooms and bathrooms your guests will have access to. Take photos of the space. Guests love browsing photos when making a decision on where to stay. To snap the best photos, tidy up your space beforehand. Plates and bowls. Large serving plates and bowls. Drinking cups. Cutlery (forks, knives, spoons) Steak knives. Coffee mugs. Wine glasses. With tableware, try to find durable pieces (kid-friendly because accidents happen) to prevent having to replace broken items.Checklist for information that Airbnb hosts may want to provide to their guests: Wi-Fi network name and password; Instructions for using any electronic devices such as the TV or stereo; Rules and expectations for the property, including any noise restrictions, check-in/check-out times, and rules regarding smoking or …Download our free sales onboarding checklist and learn eight key ways to improve the sales onboarding experience for your company's reps. Sales | How To REVIEWED BY: Jess Pingrey J...A high chair. A travel crib. Baby safety gates. Furniture covers. Bowls for pet food and water. Towels to wipe off paws at the door. Extra cleaning supplies. Be sure to showcase the changes you’ve made by updating your amenities, listing description, and photos. Adding just a few sought-after items can go a long way …Dedicate some undisturbed time and download your software's onboarding guide from below. These guides contain informative steps with screenshots to guide you through connecting Airbnb as a channel, and adding listings to your Airbnb account. If you can't find yours, contact your Account Manager or point of contact in Airbnb.There are only three easy steps to follow after deciding that you want to host an Airbnb. First, list your space for free. You then need to decide how you want to host. You have the opportunity to choose your own schedule, your prices, and guest requirements. Finally, you … 6. Airbnb Safety & Security Checklist. Finally, in our Airbnb Host Checklist, you need to consider both the safety of your guests and the security of your property. You must be providing safety equipment such as a fire extinguisher and operational smoke detector. In addition consider adding smart home technology to better monitor your spaces. Discount stores and box stores provide great deals on bulk Airbnb towels, Airbnb sheets, and more. You can also purchase Airbnb toiletries from online shopping sites. Many Airbnb hosts rely on ... An Airbnb cleaning checklist offers a structured approach to cleaning and has numerous advantages, benefiting both hosts and guests. For Hosts: Consistency: A well-organized cleaning checklist ensures that your property is cleaned consistently to the same high standards between guest turnovers. Airbnb has rapidly become the leader in the holiday accommodation field.. People all over the world are staying in Airbnb listed accommodation and the opportunity to use Airbnb to list your own or spare property is being taken by many.. This Process Street Airbnb hosting checklist is geared to help guide property owners through all the necessary steps to welcoming clients, ….